Privacy at
Carbon Mail

At Carbon Mail, your privacy is not an afterthought. It is built into every decision we make. Our AI assistant handles your emails on your terms, with full transparency and zero data retention.

Your emails, processed and forgotten

When you tag our assistant in a thread, it reads the conversation, completes your task, and that's it. We don't store, log, or analyse your email content. Once the job is done, the data is gone.

Your data belongs to you

Your personal data is yours. You decide how it's used, and you can update or delete it at any time. We collect only what we need to run the service, and we tell you exactly what that is.

We never train AI on your emails

Your inbox will never be used to improve any AI model. Your communications stay private.

Privacy notices for retail customers

Privacy Policy PDF